Firewall and Antivirus
Your computer should have a firewall and antivirus running on it to prevent hackers and viruses infecting your computer. The big question is, which ones, and how do you configure them to play nice with Medisoft?
Firewalls
There are MANY different firewall vendors, such as Norton (Symantec), McAfee, etc. Those choices are often costly, bloated, and difficult to configure.
So what's the Dibb Solution to firewalls?
Simple, use the WIndows Firewall that came with your computer. It's free, it's integrated into Windows, and it's easy to configure. But is it safe and secure? It certainly is, if not more so.
How do you configure the firewall on the server? (for Network Professional versions)
You need to ALLOW the program files below through the firewall. Every firewall application does this a little differently, I personally think Windows Firewall is easiest to configure.
Antivirus Software
Again, there are MANY different antivirus vendors, such as AVG, Norton (Symantec), McAfee, etc. Those choices are often costly.
So what's the Dibb Solution to antivirus software?
Simple, use the Microsoft Security Essentials, which doesn't come installed on your computer, but it is a free download and does a great job.
I also recommend using Spyware Blaster to help prevent malware from getting on your computer.
Folder Permissions and Security
Make sure you set your Medidata folder Security and Share permissions with the following settings:
User Limit: Maximum allowed
Share Permissions: Everyone Change and Read allowed
Security Permissions: Everyone Modify, Read & Execute allow
Medisoft Error 6420: Unable to Discover the Advantage Database Server
Note: MEDISOFT 12 Network Professional versions (serial number starting with 1818), and Office Hours Professional 12 users (serial number starting with 2828) must update the Advantage Database Server.
NOTE: Always backup your data and copy it to another location before performing any attempts to fix medisoft errors.
This medisoft error appears when the Advantage application is unable to connect to the Advantage Database Server or ADS. This error is generally brought about by one of the four issues outlined below.
I. The ADS is not started or installed on your Server.
Solution: restart your server.
II. Your Network is not setup using the TCP/IP Protocol and Static IP Addresses.
Solution: This requires correction by a Network Technician.
III. The connection between the Server hosting Medisoft is disconnected from the client/workstations. Correcting the 6420 error.
IV. For systems using the Windows Firewall on Windows XP or 2003 Server.
1. Click on Start, Settings, Control Panel, and select Windows Firewall.
2. Select the Exceptions tab, and click on Add Program.
3. From the Add a Program window, click on Browse.
4. Click on My Computer and double-click on Local Disk C: -- or comparable drive that contains the Program Files.
5. Double-click on Program Files to open.
6. From within Program Files, double-click on Extended Systems.
7. Double-click on the Server folder.
8. From within the Server folder, select each of the following one at a time and click Open: Ads.exe, Adsstamp.exe, Adserver.exe.