Medisoft Support
Help yourself, and feel free to ask us for assistance!
Don't get us wrong, we'd love to help you, but we also realize you may want to have this handy UPDATED user manual as well: Medisoft 15 User Guide Manual (Updated for version 15 SP2)
Medisoft Phone / Online Support
We believe that professional and friendly customer service and support operations is the key to every companies success. At Dibb Solutions, we believe that we can offer premium support for your healthcare practice. We offer support for the following products:
* Medisoft software support
* Office Hours software support
* Relay Health EDI software support
Phone support with online remote control is $95/hour, with one hour minimum. After the first hour we charge in 15 minute increments.
Medisoft Support Online
Need immediate support when you're having an issue? No need to wait with our online support options. Our online support help you get immediate answers to your questions and solutions to your problems. Our trained and experienced support team connect to your PC remotely and can offer you one on one troubleshooting. In most cases, we're able to resolve the issue immediately.
When prompted by a support technician, go to the following site and enter the key given:
http://fastsupport.com
On-Site Support
All the benefits of phone support with a tech in your office.
$150/hour, with one hour minimum
Medisoft Annual Support Contracts
1 year - $1,200.00
6 months - $800.00
Medisoft Support Contract (click to download)Medisoft Training
Medisoft Phone Training
We believe that professional and friendly customer service and support operations is the key to every companies success. At Dibb Solutions, we believe that we can offer premium support for your healthcare practice.
We offer support for the following products:
- * Medisoft software support
- * Office Hours software support
- * Relay Health software support
Phone training with remote control is $95/hour, with one hour minimum.
Benefits of Phone Training
It is our job to stay updated with all healthcare rule and HIPAA changes and present options to our clients. Our customers receive support in many different ways, such as:
Upgrade Assistance Plans - We offer an upgrade assistance plans to eliminate software upgrades. For a low annual fee you receive all software upgrades covered under your plan. And we'll upgrade it for you!
Medisoft Remote Support Online
Need immediate support when you're having an issue? No need to wait with our online support options. Our online support help you get immediate answers to your questions and solutions to your problems. Our trained and experienced support team connect to your PC remotely and can offer you one on one troubleshooting. In most cases, we're able to
resolve the issue immediately.
On-Site Training
All the benefits of phone support with a tech in your office.
$150/hour, with one hour minimum
Medisoft Interactive Training CDs
Medisoft Setup $ 99
Medisoft Daily Activities $ 99
Medisoft Billing & Accounts Receivable $ 99
Medisoft Collections $ 99
Medisoft Cash Flow Analysis & Practice Management $ 99
Medisoft Appointment Scheduling $ 99
Medisoft Custom Reports & Utilities $ 99
Medisoft All 7 CDs $ 499