Medisoft Support


Help yourself, and feel free to ask us for assistance!

Don't get us wrong, we'd love to help you, but we also realize you may want to have this handy UPDATED user manual as well: Medisoft 15 User Guide Manual (Updated for version 15 SP2)

 

Medisoft Phone / Online Support


We believe that professional and friendly customer service and support operations is the key to every companies success.  At Dibb Solutions, we believe that we can offer premium support for your healthcare practice. We offer support for the following products:

* Medisoft software support

* Office Hours software support

* Relay Health EDI software support

Phone support with online remote control is $95/hour, with one hour minimum.  After the first hour we charge in 15 minute increments.

Medisoft Support Online


Need immediate support when you're having an issue? No need to wait with our online support options. Our online support help you get immediate answers to your questions and solutions to your problems. Our trained and experienced support team connect to your PC remotely and can offer you one on one troubleshooting. In most cases, we're able to resolve the issue immediately.

When prompted by a support technician, go to the following site and enter the key given:

http://fastsupport.com

On-Site Support


All the benefits of phone support with a tech in your office.

$150/hour, with one hour minimum