Electronic Prescribing

RelayHealth electronic prescription helps streamline prescription writing and refill authorizations for your medical practice. Using RelayHealth, your office can instantly transmit new prescriptions and renewals to virtually any pharmacy in the U.S. Automatically screen for drug interactions, reduce pharmacy call-backs by checking formulary compliance prior to submission, and dramatically reduce time spent feeding fax machines.

RelayHealth eScript enables you to:                     

  • Process renewal requests in one queue

  • Approve renewal requests with one click

  • Transmit renewal requests and authorizations electronically to virtually any pharmacy

  • Reduce time phoning and faxing the pharmacy

  • Improve patient safety through automatic interaction checking

  • Increase patient satisfaction and outcomes by involving the patient in the process

  • Minimize prescription errors

How do electronic renewals work?

Streamline renewal fax workflow and manage renewals electronically. Prescription requests and authorizations transmitted securely between your practice and the largest network of retail pharmacies in the nation saves time.

  • Your patient calls or visits their pharmacy to request a prescription renewal.

  • The pharmacist electronically sends a renewal authorization request through the SureScripts secure network directly to your computer.

  • You or your staff reviews the request in the Renewals Manager area of your RelayHealth service and approves or denies it with a few keystrokes.

  • Authorization arrives at the pharmacist's computer within seconds.

Manage Prescriptions Quickly, Easily and Safely
The tasks associated with writing and renewing prescriptions cause physicians to sacrifice time, money, and safety. Here are the facts:

Time

  1. The average physician writes 30 prescriptions a day and handles another 30 refill requests

  2. Indecipherable or unclear prescriptions result in more than 150 million calls from pharmacists to physicians, asking for clarification

  3. Communications between pharmacies and physician offices account for an estimated 20% of the workload of physician-office staff